Privacy Policy Effective Date: January 1, 2025
At Wilson Brothers Plumbing (“we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, share, and protect the information you provide when using our services or visiting our website. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you provide to us directly, such as:
- Name
- Address
- Email address
- Phone number
b. Non-Personal Information
Automatically collected data, such as:
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of visits
2. How We Use Your Information
We use the information we collect for purposes such as:
- Providing and managing plumbing services
- Responding to inquiries or service requests
- Sending appointment confirmations or reminders
- Improving our website, products, and services
- Complying with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service providers who assist in delivering our services (e.g. scheduling software)
- Legal or regulatory authorities if required by law
- Third parties with your consent
4. Data Protection
We take reasonable measures to safeguard your information, including:
- Using secure servers and encryption protocols
- Restricting access to personal data to authorized personnel only
Despite these efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute data security.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and collect analytics data. You can adjust your browser settings to refuse cookies, though some website features may not function properly as a result.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, such as:
- Accessing the data we hold about you
- Requesting corrections or updates
- Requesting deletion of your data
- Opting out of marketing communications
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us: Wilson Brothers Plumbing 207 Pinedale St Maryville, TN 37801 865-415-1537
